Services Available

On-Site Service

We'll come out to your home or business and solve your problems. Your computer and all its cables stay put. All services billed at an hourly rate with a minimum of one hour.

$65/hour
with a one hour minimum

Benefit

We can solve problems involving multiple computers and complex issues more quickly. Some issues depend on environment, like wireless networks.

Pickup & Delivery

We'll stop by and take your computer back to our workbench. When it's fixed, we'll take it back to you. Pickup & Delivery is free within 10 miles of Edwardsville, IL. Farther away, an on-site appointment is recommended.

$65/hour
Or flat rate for specific services

Benefit

Some issues, like virus removals, can take several hours to complete but require far less hands-on time. Many services can be completed at a flat rate.

Remote Assistance

You download a small program. With permission, we can see your screen and take control, wherever you are. All you need is an Internet connection. Service is billed quarter-hourly, based on actual hands-on time.

$65/hr.
Billed at $16.25 per quarter hour.

Benefit

We can answer a quick question, check a symptom, or give a quick tutorial, but still leave you with a small bill at the end. Remote service is not ideal for virus removal.

Or, Connect to your session

What can we solve for you?


Computer Diagnostic & Repair


Computer Upgrades

  • Replace hard drive with SSD
  • Install more memory (RAM)
  • Transfer data to a new computer

Malware & Virus Removal


Wired & Wireless Networking

  • Verify wireless signal coverage
  • Plan network structure
  • Troubleshoot connection problems

Data Recovery


Disaster Planning

  • Set up a computer backup
  • Business continuity planning

Laptop Repair


Ready for me to connect?

Call (618) 307-4900 to get started

Once we set up your session, we'll give you a code to continue. Once you download a small program and get connected, we can see your screen and help you.

Supported Operating Systems

Windows Logo   Mac Logo   Linux Logo