We'll come out to your home or business and solve your problems. Your computer and all its cables stay put. All services billed at an hourly rate with a minimum of one hour.
with a one hour minimum
We can solve problems involving multiple computers and complex issues more quickly. Some issues depend on environment, like wireless networks.
We'll stop by and take your computer back to our workbench. When it's fixed, we'll take it back to you. Pickup & Delivery is free within 10 miles of Edwardsville, IL. Farther away, an on-site appointment is recommended.
Or flat rate for specific services
Some issues, like virus removals, can take several hours to complete but require far less hands-on time. Many services can be completed at a flat rate.
You download a small program. With permission, we can see your screen and take control, wherever you are. All you need is an Internet connection. Service is billed quarter-hourly, based on actual hands-on time.
Billed at $16.25 per quarter hour.
We can answer a quick question, check a symptom, or give a quick tutorial, but still leave you with a small bill at the end. Remote service is not ideal for virus removal.
Call (618) 307-4900 to get started
Once we set up your session, we'll give you a code to continue. Once you download a small program and get connected, we can see your screen and help you.